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Returns Policy


We really hoped you loved what you received! We're bummed though, that some items might not have been 100% to your liking. If you decide to return certain items, please take note:


How long do I have to return the item?

We are happy to take in returns within 30 days from receiving it. Do make sure the items are as they were received: unworn, unwashed, undamaged, and with all original tags attached.


For items that were damaged and/or defective upon receipt?

If you have received items that are damaged and/or defective, please contact us within 24 hours of receipt.


What cannot be returned though?

We can't do returns for: Lingerie, swimwear, bodysuits, jewelry, undergarment, beauty products and accessories (we're good with scarves and bags though). Additionally, items that have been indicated to be non-returnable, bought with a gift voucher, and any free gifts from us or our merchants cannot be returned either.


Do also ensure you have checked your returns; we will not be held responsible for the return of items that were not meant to be returned, and/or items not purchased from Style Portal.


How will I get my refund?

We will process your request within 5 business days upon receiving your return. The refund will be issued to your original payment account.

Note: The original shipping fee and shipping guarantee are non-refundable.