We really hoped you loved what you received! We're bummed though, that some items might not have been 100% to your liking.
If you decide to return certain items, please take note:
How long do I have to return the item?
We are happy to take in returns within 30 days from receiving it.
Do make sure the items are as they were received: unworn, unwashed, undamaged, and with all original tags attached.
For items that were damaged and/or defective upon receipt?
If you have received items that are damaged and/or defective, please contact us within 24 hours of receipt.
What cannot be returned though?
We can't do returns for: Lingerie, swimwear, bodysuits, jewelry, undergarment, beauty products and accessories (we're good with scarves and bags though).
Additionally, items that have been indicated to be non-returnable, bought with a gift voucher, and any free gifts from us or our merchants cannot be returned either.
Do also ensure you have checked your returns; we will not be held responsible for the return of items that were not meant to be returned, and/or items not purchased from Style Portal.
How will I get my refund？
We will process your request within 5 business days upon receiving your return. The refund will be issued to your original payment account.
Note: The original shipping fee and shipping guarantee are non-refundable.
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